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Quality Assurance |
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SigintSoft believes that quality IT applications are the backbone of most business processes. The various researches show that one-third of business stakeholders are disappointed with the quality of their software. Stakeholders must understand the affects and loss of poorly tested and integrated software on the customers, sales, partnerships, employees, and financial bottom line.
SigintSoft has its dedicated QA Team, which assures our clients for flawless and power performance of the software services as it remains involved in the whole Software Development Life Cycle.
At SigintSoft, we believe that Quality Assurance and Testing is more than fixing bugs after they are found.
Our effective Quality Assurance and Testing is a controlled approach to prevent, eliminate, and reduce the damaging effects of defects, bugs, and issues.
The SigintSoft service standards is based on our fundamental philosophy to "build-in" quality at the start of the investigation process. To achieve this we adhere to the following procedures:
Ensure that we understand our clients needs, then document and systemise these requirements into the SigintSoft operating procedures, develop Key Performance Indicators (KPI's) and train our key people accordingly.
The SigintSoft KPI's are incorporated into the internal performance assessment of all client investigations.
The SigintSoft has dedicated quality assurance managers in both the factual and surveillance areas. Our managers assess each investigation and provide a copy of this assessment to the investigator and monitor their performance on an ongoing basis.
This process is linked to our training and ongoing development program to ensure that our services continuously improve and exceed the changing needs of our clients.
The SigintSoft also has extensive quality control procedures and dedicated administrative support systems. |
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